GAUTENG PROVINCE: INPUTS FOR PORTFOLIO COMMITTEE ON HOME AFFAIRS MEETING 9-11 MARCH 2005

1. The two previous Gauteng regions have been combined under one Province, which is headed by a Provincial Manager. The Provinces endeavours to deliver a world class service to it's citizens as well as foreigners. Home Affairs offices are situated in all the large cities and though there is a need to open offices in the disadvantage areas most of the offices are in good state. In some areas like Pretoria and Johannesburg to mention a few, there is a need to build new offices. Critical areas will include Atteridgeville, Alexander and Mamelodi as most of the clients and officials come from these townships. Soweto with its vastnest area cannot be serviced from one office, which is a distance from surrounding townships. There is a need to build two extra offices to cover the disadvantaged communities.

There is also a need to relocate some service points as some do not address the needs of our clients e.g. it will be better to have a service point in Cullinan, a service point in Diepsloot rather than mobile units. The management team of the province is currently attending a workshop to look at the current situation with regard to whether the situations of our offices meet the requirements of our clients.

With regard to IT requirements, all the office in the province have been computerised and e-mail facilities are available. There is a need to acquire additional computers for fully-fledged service points as well as hospitals and clinics where birth registration take place.

The province has already employed 101 interns to work in our office with the purpose of employing them once vacant posts become available. These interns have been put under strict supervision of experience mentors.

With regard to resources the province has 157 vacant posts, 113 of these are in process of being filled. The most critical vacancies are at Johannesburg International Airport. The DDG:NIB and Human Resources are currently in the process of advertising 55 posts for Immigration at Johannesburg International Airport but these Immigration trainees will undergo proper training before they are absorbed in the Department.

Gauteng offices are currently working flexi hours and they also serve the public on Saturdays as well flexi h9ours are from 07H30 in the morning to 17HOO in the afternoon. We also operate from 08HOO in the morning to 13h00 on Saturdays we have also introduced teams that will visit area like Protea South Dobsonville etc to provide service to clients on Saturday.

This exercise will help us with the strategic issues that will determine whether there is a need to have a permanent point in these areas. Migration Component of Market Street has been moved to Johannesburg Regional office. This in line with control measure to ensure that all permits are handled at Regional offices only. This also reduced the level of complaints and corruption. We have already introduced harsh disciplinary action against officials involved in corruption. Suspension and dismissals have already taken place at Johannesburg International Airport and Germiston Office.

27 Offices

9 Service Points

9 MPCC's

2 international Airport

2 Refugee Reception Centres

3. SUB-REGION PRETORIA

Regional office- Pretoria

Dirstrict office-Marabastad

• Centurion
• Akasia
• Soshanguve
• Cullinan

Service Point - Bronkshortspruit

MPCC - Zithobeni

Refugee Reception Centre - Marabastad

4. SUB REGION SPRINGS

Regional office - Springs

District office - Benoni

Service Points Heidelberg

5. REGIONAL OFFICE GERMISTON

Regional Office - Germiston

District Office - Alberton

Service Point Katlegong

6. SUB REGION JOHANNESBURG

Regional Office - Johannesburg

District Office - Sandton

Service Point - Alexandra

Refugee Reception Rosettenviile

7. SUB REGION RANDFONTEIN

Regional Office - Randfontein

District Office - Carletonville

8. SUB REGION SOWETO

Regional office - Soweto

District office - Roodepoort

MPCC - Ipelegeng

- Orlando East

Service Point - Lenasia

8. SUB REGION VERENIGING

Regional Office - Vereeging

District Office - Vanderbijipark

Service Point - Sebokeng

INTERNATIONAL AIRPORTS

Johannesburg Airport

Lensaria Airport

10 COMPUTERISED HOSPITALS

Baragwanath

Lilian Ngoyi

Coronation

Zola Clinic

Chiawelo Clinic

Caritonville Hospital

Burgersdal Hospital

Itereleng Hospital

Leratong Hospital

Kopanong Hospital

Sebokeng Hospital

Alexandra Clinic

Mofolo Clinic

Tembisa Hospital

Natalspruit Hospital

Dr George Mukhair

12. SUMMARY

13.REQUIRED BUDGET

Gauteng East - R 61 million

Gauteng West - R 76 million

14 ID CAMPAIGN INCLUDING DISTRIBUTION

Number of uncollected ID'S in Gauteng is 101 770 (51894 Gauteng East and 49876 Gauteng West).

Method of Distribution Post Office SA

15. RELATIONS FROM COMMUNITY STRUCTURES

Sound relations are in place with the following stakeholders:

SAPS, Provincial Traffic Department, Councillors, Local Municipalities, Department of Labour, Trade and Industry,

Education, Justice, Correctional Services, Health, Social Development, Agriculture, All Political Parties, Media/Local

Radio Stations, NGO's , NEHAWU, PSA, Provincial Premier and MEC's.