TELKOM'S CONTRIBUTION IN ADDRESSING POVERTY AND UNDERDEVELOPMENT IN SOUTH AFRICA
INTRODUCTION
Poverty and underdevelopment in South Africa
Telkom's contribution in addressing poverty alleviation and underdevelopment in South Africa
Question and answer session
TELKOM DELEGATION
- Chief Executive Officer: Mr. Sizwe Nxasana
- Chief Operating Officer: Mr. Shawn McKenzie
- Group Executive: Regulatory and Public Policy: Mr. Nkenke Kekana
- CEO: Telkom Foundation: Ms. Nkhetheleng Vokwana
- Group Executive: Centre for Learning: Ms Charlotte Mokoena
POVERTY AND UNDERDEVELOPMENT IN SOUTH AFRICA
- Role of ICT in addressing poverty alleviation underdevelopment
- ICT Physical Infrastructure
- ICT Industries
- Utilisation of ICT in productive sectors of the society
- Training and People Development
- What has been Telkom's role as a major player in the ICT sector , in job creation and economic development as means of addressing poverty alleviation and under-development in South Africa
- Telkom's contribution
1. Investment in our network
2. Black Economic Empowerment
3. Khulisa Shareholder Scheme
4. Centre for Learning
5. Employment Equity
6. Safety Health and Environment
7. Telkom Foundation
8. Special Products
9. Founder donor of Proudly South African
10. Alternative Strategies and approaches to create alternative career opportunities
BLACK ECONOMIC EMPOWERMENT
How does Telkom contribute ?
- Since April 1997, R24bn spent on suppliers with BEE ownership and management credentials. - R8bn of this spent on black-owned SMME
- Rigorous checks of credentials of BEE suppliers incl. Training programmes; social responsibility projects and working conditions of their employees.
- Wide range of support services in place:
• Shorter payment policy
• Training (tender processes; business management)
• 905 current/potential suppliers through training during
2004.
BEE Milestones
• First to initiate a capacity-building drive targeted specifically at SMMEs in the ICT industry
• R 4.6 billion spent on BEE initiatives in the 2003/2004financial year.
• Government's BEE scorecard met and exceeded
FINANCIAL MAIL TOP EMPOWERMENT COMPANIES APRIL
BEATING DTI'S BALANCED SCORED |
DTI's Balanced scored |
Telkom BEE evaluation model |
Variance |
Component |
Weight |
Component |
Weight |
|
Equity ownership |
20% |
Equity ownership |
30% |
Telkom =+ 10% |
Management |
10% |
Management employment equity & people development |
45% |
Telkom =+ 5% |
Empowerment equity |
10% |
|
Skills development |
20% |
Preferential procurement |
20% |
Preferential procurement |
10% |
Telkom = (10%) |
Enterprise development |
10% |
Subcontracting & affirmative procurement |
10% |
N/A |
Residuals: Determined by sector |
10% |
Social responsibility |
5% |
N/A |
Total |
100 |
Total |
100% |
|
TELKOM'S BEE SPEND
- 1999 - Approximately R 1.5 million
- 2000 - Approximately R 3 million
- 2001 - Approximately R 3.9 million
- 2002 - Approximately R 4.8 million
- 2003 - Approximately R 5 million
KHULISA SHARES
Creating a culture of wealth in the South African economy
Khulisa Shareholding in Comparison to Total issued Share Capital
- Government - 37%
- Thintana - 15%
- Khulisa - 1%
- Retail - 1%
- Institutinal - 46%
Dividends
When Telkom listed in 4 March 2003,
- Khulisa shares were sold - R22.40 per share
- Khulisa stokvels shares were sold - R26.40 per share
- General shares were sold - R28.00 per share
Since the Company listed, shareholders have benefited from the company's profit through dividend payments:
- To the Khulisa Trust
- General shareholders
- Telkom value its shareholders and is committed to continuously communicate and share important information to empower shareholders around shareholding issues.
CENTRE FOR LEARNING
People Development
Telkom invests in its employees
- Supports our country's National Skills Development Strategy
- Supports Nepad Initiatives
- Invests annually on ongoing training and development
- Over 11 000 employees trained in first quarter this year
- 1072 managers and employees participated in leadership development programmes
- Infrastructure investment
- E-Learning and Skytrain
- Accelerating the development of technical and business skills among women & blacks
Learnerships and Graduate Internship Programmes
- In partnership with the lSETT SETA
• Call Centres
• Project Management
• Graduate Development Programme
Centre of Excellence (CoE) and School of Accounting
- Post-graduate ICT research and development programme
- School of Accounting
Bursary Schemes
- Telkom invested over R11m in bursaries, benefiting 787 participants. (including study loans for employee dependents)
- A total of 40 Graduates were placed in Telkom in the 2003/04 financial year
- The Technology Conversion Programme targets non-engineering/IT universities to identify and attract black and female students, and provide them with information support to convert to ICT studies
EMPLOYMENT EQUITY
EE Targets 1 April 2000 to 21 March 2004
- 1994: Black (African, Coloured & Indian) - 47%
- 1994: White - 53%
- 2004: Black (African, Coloured & Indian) - 56%
- 2004: White - 44%
Recruitment (By Race) 1998 - 2004
YEAR |
BLACK |
WHITE |
1998/99 |
47% |
26% |
1999/2000 |
75% |
25% |
2000/2001 |
82% |
18% |
2001/2002 |
81% |
19% |
2002/2003 |
81% |
19% |
2003/2004 |
83% |
17% |
Promotions 1998 - 2004
YEAR |
BLACK |
WHITE |
1998/99 |
57% |
43% |
1999/2000 |
52% |
48% |
2000/2001 |
68% |
32% |
2001/2002 |
72% |
28% |
2002/2003 |
72% |
28% |
2003/2004 |
73% |
27% |
Promotions (by gender) 1998 - 2004
YEAR |
FEMALE |
MALE |
1998/99 |
14% |
86% |
1999/2000 |
27% |
73% |
2000/2001 |
23% |
77% |
2001/2002 |
30% |
70% |
2002/2003 |
36% |
64% |
2003/2004 |
50% |
50% |
Targeted Development Initiatives
To build a pool of talented performers with sound technological skills, business acumen and people skills.
Over 150 females trained since 2002
Female promotions went from 46% to 51%
Persons with Disabilities
- By Level
- Management 31
- Supervisory 46
- Operational 191
- Support 1
- Total 296
- By Gender
- Male 211
- Female 83
- By Region
- Corporate 66
- North - Eastern 36
- Gauteng 65
- Western 62
- Southern 20
- Eastern 46
- Central 10
- Total 296
ALTERNATIVE STRATEGIES AND APPROACHES TO AVOID/MINIMISE JOB LOSSES AND CREATE ALTERNATIVE CAREER OPPORTUNITIES
Business Rationale
- Need to sustain and improve performance
- Need to drive inefficiencies out of the system
- Right people in the right place doing the right things
- Align investment and disinvestment strategies (growth areas vs areas of decline)
- It is a proactive, structured and responsible way of avoiding and minimising job losses
- It is focused on employee development to ensure that we have the right people in the right place at the right time
- Provides an early warning system - Employees will know in advance of future changes in job requirements1.
- Gives employees a chance to own their career development trough training and entrepreneurial skills development
Agency for Career Opportunities
- Vehicle for Telkom's Alternative strategy to avoid/minimise job losses
- Only one of its kind in South Africa
- Employees receive full pay & benefits whilst in the Agency
- Afford employees 12 months to structure and develop their careers and work on projects whilst in the Agency
- Supported by Government
Fixed Line employee losses
|
2000 |
2001 |
2002 |
2003 |
2004 |
Opening Balance |
61 237 |
49 128 |
43 758 |
39 444 |
35 361 |
Employee losses |
14 354 |
7 097 |
5 535 |
4 453 |
3 106 |
Voluntary early retirement |
4 090 |
119 |
1 161 |
377 |
224 |
Voluntary severance |
4 186 |
1 994 |
1 760 |
1 531 |
985 |
Natural attrition |
3 284 |
2 735 |
2 575 |
2 329 |
1 785 |
Involuntary |
891 |
846 |
35 |
216 |
112 |
Outsourcing |
1 903 |
1 403 |
4 |
|
|
Appointments |
2 245 |
727 |
1 221 |
370 |
103 |
Successes with initial Company losses since October 2002
Involuntary reductions - 4.3%
Natural Attrition - 54.4%
Voluntary Early Retirement - 8.0%
Voluntary severance- -33.3%
HIV AND AIDS
Telkom policies and programmes on HIV/AIDS within the workplace and the community
- HIV/AIDS is a business threat that every company in South Africa has deal with as a business priority.
- Telkom started the Awareness Campaign internally in the Company from 1996.
- This has given us an opportunity to develop the programme called IV/AIDS Response Programme
- Acknowledged by industry to be one of the most practical and best- structured programmes in corporate S.A. today.
SHE: Telkom HIV/AIDS Strategy
- Telkom has developed an Integrated Health Profile as the baseline for all Health strategies which serves to positions and prioritise employee well-being programs
- The Telkom Health profile consist of integrated categories of Physical (including HIV/AIDS), Psychological and Socio economic health.
- The HIV/AIDS strategy has four integrated components which aligns the company value system, namely:
- Prevention
- Awareness
- Education
- Support and Care
- Telkom has focused on HIV/AIDS support and Care through the provision of a Voluntary Counselling Testing and Treatment (VCT) program
- AllocatedR8 million for the provision of a VCT programme
- Enhanced HIV/AIDS Education through the establishment of Peer Education forums
- Enhanced awareness through advanced software application of HIV/AIDS E-earning programmes
- Sustained Prevention through provision of 1.2 million condoms per condoms per annum
- Focused on Integrated Health applications which will ensure employee ownership and company support to deployed initiatives
SHE: HIV/AIDS VCT Roll out plan
- Pilot VCT Programme within the Telkom Network Service management and Consumer Markets programme - October 2004
- Full rollout of VCT during November 2004
- Peer Educators programme to be deployed simultaneously with VCT programme during November 2004
- Integrated findings being monitored in sustainment of the Telkorn Health Profile across spectrum of Physical, Psychological and Socio-economical health
TELKOM FOUNDATION
The aim of the Telkom Foundation
- Is to contribute to the positive transformation of disadvantaged communities.
- To contribute to the alleviate of poverty through programmes that will add value to the communities that we serve
Focus areas
- Education and training
- This area is aimed at providing knowledge, skills and behavioural changes respect to Mathematics, science and technology
- ICT planning
- This focus area refers to the planning and provisioning of network computer laboratories with Internet connectivity. It includes assistive devices at special schools and computer peripherals such s printers and scanners.
- Empowerment
- Empowerment of women, children and people with disabilities
- Developing capacity of women, children and people with disabilities
- Economic empowerment of people with disabilities
- Disaster Relief
Annual Budget
With an annual spending of R40.5m the Foundation, through their projects run each year, contributes to the economic empowerment and alleviation of poverty in the country.
Telkom's other contributions to the country's development
- Sports - Olympics, Swimming, Soccer, Golf
- Financial investment
- IPO, Broad Black Economic Empowerment
- Foreign investment- injection of capital into the country
Concluding remarks
Telkom looks forward to continue working with Parliament towards building an inclusive Information Society through our common efforts to use ICTs for a better life for all our people
THANK YOU