JSE SUBMISSION TO PARLIAMENT ON THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS BILL ("the ECT Bill" or "the Bill")

INTRODUCTION

1.1 The purpose of this submission is to advise Parliament of those provisions of the ECT Bill which are of concern to the JSE Securities Exchange South Africa ("the JSE").

    1. As you may know, the JSE is a privately owned and privately funded voluntary association of members, governed by a Board of Directors. Its activities as an exchange are regulated by two Acts of Parliament, namely the Stock Exchanges Control Act, 1 of 1985 ("SECA"), which governs equities markets, and the Financial Markets Control Act, 55 of 1989 ("FMCA"), which governs financial derivatives markets. The JSE is licensed as a stock exchange (for equities) and as a financial market (for financial and agricultural derivatives) in terms of these Acts, but, in common with international practice, a philosophy of self-regulation by the markets is practised and applies to the JSE. The JSE members and their clients (investors), must therefore comply with trading and other rules set by the JSE from time to time, which rules further have to be approved by the Financial Services Board ("the FSB"), to ensure that the markets operate in a transparent and fair manner. Similarly, issuers of securities must comply with the JSE Listings Requirements which are aimed at ensuring sufficient disclosure in the public interest of all information relevant to investors.
    2. At the forefront of the JSE’s current strategic positioning is the role that it plays in the electronic economy. The use of electronic networks to exchange information, products, services and payments for commercial and communication purposes is an approved and applied JSE business approach. The JSE is taking full advantage of e-commerce opportunities to derive maximum value through excellence in its core exchange business. All trading on the JSE has been electronic since 1996 and from March 2002 all equities have been dematerialised so that trades can be settled electronically through STRATE. The JSE has furthermore concluded an agreement with the London Stock Exchange in terms of which the JSE will have access to world class trading technology from 13 May 2002 for trading and information services.
    3. The JSE acknowledges and appreciates the fact that Government aims, through the legislative framework in the form of the ECT Bill, to create an environment facilitating electronic commerce and the use of technology. However, the scope of the ECT Bill is extremely broad and poses many complex questions that demand interpretation in order to understand the provisions of the ECT Bill in the light of the JSE’s situation.
    4. Therefore the JSE presents this submission in order to propose how the JSE believes that certain provisions of the ECT Bill should be dealt with, or amended, in order to eliminate potential problems.

  1. DEFINITIONS


2.1 "electronic"

2.1.1 This definition leads to confusion and should be adapted in line with the UNCITRAL Model Law which states that:

"electronic" includes created, recorded, transmitted or stored in digital or other intangible form by electronic, magnetic, optical or any similar means".

2.2 "cryptography provider"

2.2.1 We are uncertain whether "…any person who provides or who proposes to provide…" refers only to the person who owns or exercises control over the "deciphering" code" or whether it includes any distributor of such technologies who does not have such ownership or control. This needs to be clarified.

2.2.2 What about Secure Socket Layer (SSL) technology that is freely available? If an institution uses such technology to communicate with its clients in an encrypted environment, does the institution "provide" cryptography products or services?

2.2.3 This definition relates to Chapter V. The JSE presumes that Chapter V is intended to assist authorities that endeavour to monitor and intercept communications in terms of monitoring and interception legislation. If so, the JSE suggests that the Chapter V issues should be dealt with expressly in such monitoring and interception laws and not in the ECT Bill.

2.3 "private body"

2.3.1 This term does not appear in the Bill.

2.4 "public body"

      1. In the way that this definition is worded, the JSE currently qualifies as a "public body" for the purposes of the Bill. However, an exchange as a licensed SRO is unique in its role and function and, we believe, clearly distinguishable from the traditional notion of an "organ of state".
      2. The JSE believes it should be excluded from the definition of a "public body", as the ECT Bill appears to conflict with and even limit the ability of the JSE to govern and prescribe the use of electronic media and payment in its business, which is surely not the intention of the ECT Bill.
      3. As mentioned above, the JSE already uses electronic media extensively in its business. The FSB regulates the JSE in terms of SECA and FMCA to ensure that the JSE is compliant with investor protection procedures, which are designed for and probably more suited to the specific and global needs of the securities industry. Therefore the JSE does not believe that there is a need for the JSE to be included within the definition of "public body" in the ECT Bill and requests to be removed from this definition.

2.5 "World Wide Web"

2.5.1 The JSE believes that this definition is confusing and should be amended.

 

  1. SECTION 3: Interpretation

    The JSE understands that the objective of this section is to make it clear that the advent of specific e-commerce and e-communication legislation should not be interpreted so as to deny any such activity, which occurs prior to the promulgation of this legislation Bill, legal force and effect.

    1. However, the JSE is of the view that this section is susceptible to a reading that the three spheres of law (statutory law, common law and the Bill) must be interpreted concurrently.
    2. To avoid such an interpretation, Section 3 should be amended so as to expressly provide for an order of priority in the event of conflict.

  1. SECTION 4: Sphere of application

    1. Unless an exclusion is adequately restricted in Column B of Schedule 1 to the ECT Bill, an exclusion of a law or a transaction in the Schedules may be interpreted so as not to permit any transaction to be performed (note the wide definition of transaction) or any document to be executed by electronic means in terms of such law. This means that unless due care is taken in the exclusion of laws or transactions, their recordal in the Schedules may have wider implications than envisaged.
    2. The JSE is of the understanding that the Bill may not be referred back for public comment after amendment. If so, additional exclusions made during the legislative process could take various stakeholders by surprise and without an opportunity to comment.
    3. In our view therefore, no Department or Member of Cabinet should add legislation to the Schedule without publishing such intention for comment in the Government Gazette and calling for comment.
    4. To permit further exclusions without public debate could cause harm to the economy, as various transactions or documents currently executed by electronic means may be invalidated.

  1. SECTION 5: National e-Strategy

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    1. The JSE is not convinced that the ECT Bill should be prescriptive with regard to the establishment of a national e-Strategy. In our view, this should be an issue on the Cabinet agenda from time to time rather than being prescribed by legislation. In any event, the National e-Strategy as an internal governmental policy should not be binding on the "private sector". However, the JSE does not believe that this is made clear in the ECT Bill and section 5(4)(c)(vi) does not suffice to signify this.
    2. In the event that section 5 remains in the Bill, the JSE does not believe that the JSE should be required to fall within the section and believes that the best way for this to be achieved is for the JSE to be excluded from the definition of a public body. The reasons for the JSE’s proposed exclusion are set out in paragraph 2.4 above.

6. CHAPTER III: Facilitating electronic transactions - GENERAL COMMENTS

    1. The JSE believes that Chapter III of the Bill should address and create technology neutrality. There should also be functional equivalence for all terminology and concepts associated with physical actions or forms that are cross-cutting or generic to all other laws ("Generic Concepts"). Examples of the problems are given below.
    2. It is neither practical nor feasible for these Generic Concepts to be left to individual Ministries to address in legislation and regulation on an ad hoc basis. To do so would be to create the possibility for wholesale confusion and lack of uniformity among different laws, their interpretation and administration.
    3. In this regard, the JSE believes that the following Generic Concepts require attention in the Bill:
    4. Use of postal services for delivery:
    5.  

      6.4.1 The expressions: "post", "mail", "registered mail", "pre-paid mail", "certified mail" etc appear in many laws. The ECT Bill must provide a mechanism to permit such actions to be satisfied by electronic delivery, where appropriate, and to create a mechanism that serves as equivalent proof of delivery as "registered mail".

    6. Requirement for a "seal"

6.5.1 Various statutes (e.g. the Companies Act) make reference to, or require use of, a seal. This is not adequately dealt with in the Bill, including Section 19 (2).

6.5.2 We recommend the specific insertion of language to refer to the application of a seal, by means of a functional equivalent, namely an electronic signature (advanced or otherwise). This would follow the precedent in Section 16 of the Irish Electronic Commerce Act of 2000 and the Australian Electronic Transactions Act of 1999.

6.6 Certification

6.6.1 Section 18 does not address the electronic certification of electronic documents and should be amended to include this.

6.7 Stamp duty

6.7.1 The Bill does not address the requirement for stamp duty and it is noted that the Stamp Duties Act has been recorded as an excluded law in the Schedules to the Bill.

      1. To the extent that a document requires to be stamped, such document can only be in paper form. This will lead to an undue exclusion of transactions involving stamp duty from being able to be effected electronically. It follows that either the Bill or the Stamp Duties Act should be amended to continue to permit such transactions to be effected electronically and for stamp duty to be collected in a different manner. For instance, the payment of stamp duties could be evidenced in or on an electronic document, by electronic means.
      2. Please also bear in mind that stamp duty on the issue and transfer of uncertificated securities has been superseded by the Uncertificated Securities Tax Act which was passed in order to cater for dematerialised (paperless) securities.

6.8 "In" or "on" the prescribed form

6.8.1 Although Chapter III of the Bill aims to ensure technology neutrality, it is not clear whether a requirement under a law that a document must be "in or on the prescribed (by regulation) form" can be satisfied in electronic form. Due to the prevalence of these prescribed form requirements in various other laws and to avoid unnecessary doubt, it is suggested that the Bill should expressly provide for this recognition.

6.9 "instrument"

6.9.1 The term "instrument" is encountered in many other laws. It is unclear whether S19 (2) of the Bill can be applied to such term. The Bill should be amended to include the term "instrument" in S19 (2).

    1. Inspection, search and seizure
    2. 6.10.1 The inspection and/or search and/or seizure provisions in many other laws do not contemplate electronic communications, electronic records or other electronic evidence stored on computer hard drives or other storage devices. The Bill should provide clarity in this regard that should apply across all laws.

    3. Part 1 of Chapter III – legal requirements for data messages
      1. Although Part 1 of Chapter III seems to cater for most "functional equivalence" issues adequately, these provisions, with the exception of section 13(3), apply where required by "law" (statute and regulation).
      2. Consequently these provisions do not appear to apply in respect of the same issues, terms or requirements required by parties to a contract. Although the JSE is conscious of the fact that freedom of contract should prevail and that parties to an agreement should be free to deal with "technology neutrality" and "functional equivalence" as they see fit, the JSE asks you to consider whether the same rationale should not apply in the domain of contract so as to avoid disparate approaches by different parties (most of whom might be technologically illiterate).
      3. Perhaps there is room for certain deeming provisions to be provided for in Part 2 of Chapter III. The provisions of this Chapter apply in any event only to the extent that the parties have not otherwise agreed.
      4. Nevertheless, should the amendments suggested here be effected to the Bill, we suggest that the Bill should be referred back for further public comment and debate on (at least) such new issues introduced.

    4. Section 19 (2) – other requirements
      1. A mechanism should be provided to ensure flexibility by way of Regulations or Gazette Notices to add to and expand on the terms and phrases referred to in Section 19 (2) and to permit the terms or phrases to be qualified in certain respects.
      2. The JSE suggests that this section should be made subject to its own new section in Chapter III with guidelines, exceptions and qualifications regarding the ability to issue notices in the Gazette.

 

7. SECTION 13: Signature

7.1 Where a law (statute or regulation) requires a signature, regulators should, in the JSE’s opinion, be permitted to specify the type of authentication and expression of intent (the two attributes of a signature) that would satisfy their requirements. Regulators (such as the JSE) should not be constrained by a peremptory provision that only an "advanced" electronic signature would suffice.

7.2 There is no guarantee that any Authentication Service Provider would opt to have their technologies accredited in terms of Chapter VI. Thus, "advanced electronic signatures" may perhaps not be available for some time to come. Regulators should not in the meantime be powerless to administer their laws by permitting other types of electronic signatures.

7.3 Even if certain types of signatures are accredited to become "advanced", such signatures may be inappropriate in certain industries (e.g. the JSE trading environment or inter-bank transfers). There is no guarantee that Authentication Service Providers for these types of industries may come to the fore or, even if they do, seek to become accredited.

7.4 The only distinction in the Bill that the JSE can discern between "normal" and "advanced" electronic signatures is the fact that "advanced" electronic signatures appear to be issued by "Authentication Service Providers" in the ordinary course of their business. We understand that these are companies such as VeriSign and Thawte. It is submitted that, where a law requires a signature, a regulator should be permitted to prescribe to the regulated persons such standards and procedures as the regulator deems appropriate for the industry concerned.

7.5 By way of example, almost all on-line vendors, banks and other institutions use a "User ID and PIN" method of customer authentication (and signification of intent). It is unlikely that a User ID and PIN would qualify as an "advanced" electronic signature in terms of the Bill because this type of signature is generated by the user (usually clients of an organisation), whilst the process which recognises and verifies the ID or PIN vests with the organisation. The organisation may not wish to have these authentication technologies accredited and made subject to comprehensive quality control processes, audits and standards determined by the Department of Communications. The organisation may also be reluctant for its clients to have to pay for "electronic signatures" such as those issued by VeriSign because it may lose clients in the process.

7.6 We submit that section 13(1) should be amended to make it clear that regulators such as the JSE and the FSB are able to specify the requirements in respect of "signatures" for their specific industries.

8. SECTION 15: Admissibility and evidential weight of data messages

    1. In the JSE’s view and experience, the Computer Evidence Act, 1983 ("CEA") is anachronistic and unworkable in practice. It is widely acknowledged to have become redundant and out of step with modern realities. We submit that the ECT Bill presents a perfect opportunity to repeal the CEA and replace it with modern and practical requirements regarding the recognition of computer generated evidence.
    2. It is submitted that the CEA will cause the much welcomed provisions of section 15 to become obsolete as the same burdensome depositions required to be made under the CEA are still required by the Bill.
    3. Section 15 should rather create a presumption of authenticity (integrity) on the same basis as that provided for in section 112 of the current draft of the Securities Services Bill (which, once promulgated, will replace SECA and FMCA). This section provides that "a record (including an electronic record) purported to have been made in the ordinary course of business of a regulated person, or a copy or printout of or an extract from such record, certified to be correct by an officer in the service of such regulated person, is on its mere production in any civil, criminal, administrative or disciplinary proceedings under the Securities Services Act, the rules of a self-regulatory organisation or any other law or the common law, admissible in evidence against any person and prima facie proof of the facts contained in such record, copy, printout or extract".

8.4 Therefore, computer evidence generated in the ordinary course of business should be prima facie admissible as a true reflection of the evidence it contains. The presumption could always be refuted on a balance of probabilities. Such presumption would avoid unsubstantiated challenges to the integrity of computer evidence while retaining the right of a person to challenge the same at any stage, on good cause shown.

9. SECTION 17: Production of document or information

    1. Section 17, dealing with the production of documents or information, seems to be capable of permitting all forms of production of information to public and private bodies.
    2. This appears to be an extremely wide provision and it is unclear whether this section will be capable of overriding any terminology in other laws that clearly require physical actions or documents. For instance the JSE is not sure that the section in the ECT Bill would allow for electronic delivery where the law states that a document must be produced "under the hand of" a person or "delivered by hand" to a person.
    3. Also, to what extent will section 17 of the Bill disallow any other form of legislative provision in particular laws that directly or indirectly require the production of information? Does "production" include any form of transmission (e.g. use of postal services) of documents? What about a requirement in law for "registered mail" to be used?
    4. The JSE is concerned as to whether one can be assured that section 17 will be interpreted by the courts as giving blanket authorisation to use electronic form.

  1. SECTION 21: Automated transactions

    1. Section 21 (a) to (c) confirms the principle that agreements concluded by way of an "automated transaction" will be legally enforceable. Although the JSE believes these sections merely provide statutory confirmation of the common law of contract, the JSE does not object to their retention.
    2. However, the JSE strongly objects to the provisions of section 21 (d) and (e) ("the relevant sections").

10.3 The relevant sections appear reasonable when one contemplates the so-called "electronic agent" software used on the Internet where a consumer sends pre-programmed "bots" to find certain goods on other websites. However, the wording of the section is wide enough to apply to almost all forms of electronic transactions, including ATM transactions, JSE trades, on-line banking, securities settlements, etc. The relevant sections are even capable of being interpreted to apply to legal entities executing an electronic transaction through their employees or officers.

10.4 As the relevant sections cannot be contracted out of – Part 1 of Chapter III creates a statutory right – these provisions will cause tremendous risks to the stability and legitimacy of trades conducted on the JSE and transactions on the STRATE systems. This will lead to substantial legal liability risks both on the part of the JSE and on the part of JSE members.

10.5 The JSE accepts that the relevant sections are intended to provide protection for a "consumer", as defined (see reference to "an individual"). However, the JSE submits that Section 44(2) on consumer protection affords adequate protection to a consumer, whether such consumer is engaged in an "automated transaction" or not.

10.6 The JSE further submits that unless practice indicates that "automated transactions" frequently cause the harm contemplated in this section, the freedom and sanctity of contract between parties to a transaction should not be unduly interfered with through statutory intervention. In the JSE’s case, its trading rules provide a level of comfort that is arguably equivalent to that offered by the Bill and which are guided by international securities law principles. We believe the JSE’s ability to set these rules with approval from the FSB, with the obligation to ensure investor protection, should not unwittingly be affected by the Bill.

    1. The JSE therefore strongly appeals for the removal of the relevant sections.
    2. In the alternative, the relevant sections should only apply as deeming provisions to the extent that the parties have not otherwise agreed. This would require the relevant sections to be moved to Part 2 of Chapter III. The same exceptions as provided for in section 43(2) should also apply.

11. SECTION 26: Attribution of data message to originator

    1. The JSE submits that this section is superfluous and should be removed.
    2. If kept, the section could cause interpretation problems as employees of the JSE had two different opinions as to the meaning of the section.

12. CHAPTER IV: E-Government

    1. General comment:
      1. The JSE understands that Chapter IV is intended to allow public bodies to stipulate that the creation, retention or filing of documents pursuant to any law may be done in the form of data messages.
      2. Chapter IV does not, however, cover the full range of interactions that a public body is involved in. For example, most public bodies are involved in both receiving and dispatching a large amount of correspondence on a daily basis. There is no specific entitlement in Chapter IV relating to correspondence in the form of a data message.
      3. In addition, most public bodies issue more than just permits, licences or approvals. Accordingly, it does not appear to the JSE that Chapter IV is wide enough for a public body to derive full benefit therefrom.
      4. It is submitted that the provisions of Section 19 (2) do not remedy this problem, as Section 28 will be interpreted on the basis of the principle of statutory interpretation: expressio unius, exclusio alteris. In terms of this rule of interpretation, the express reference to the one (concept, form or the like) implies that the legislature intended to exclude any other concept, form or the like. Thus, by referring to a "permit, licence or approval", the Bill excludes the issue of other notices or authorities, notwithstanding Section 19 (2).
      5. An amendment to Section 28 is therefore required to allow that section to apply to all information transmissions to a public body (including, but not limited to, the existing categories of filing, creation and retention in section 28 of the ECT Bill) and to all information transmissions from a public body (including, but not limited to, the existing categories of issuing permits, licences or approvals).
      6. The JSE is not sure whether the notices in the Gazette referred to in section 29 are to be issued in terms of the ECT Bill. If so, can such notices repeal notices or regulations made in terms of any other law?
      7. Chapter IV may give rise to various public bodies issuing different specifications and requirements. Government uniformity is essential to avoid confusion and this should be co-ordinated by the relevant parties, including the Department of Communications, the State Information Technology Agency and the Department of Public Service and Administration.

    2. JSE-specific comment:
      1. The JSE (currently falling within the definition of "public body") already possesses the ability to issue regulations to provide the benefits conferred by Chapter IV by virtue of the fact that the JSE is a self regulatory body.
      2. As mentioned above, the JSE therefore wishes to be excluded from the definition of a "public body", as Chapter IV appears to conflict and even limit the ability of the JSE to govern and prescribe the use of electronic media and payment.

  1. SECTION 32(2)(d): Restrictions on disclosure of information
  2. 13.1 Section 11 of the Promotion of Access to Information Act deals with "Right of access to records of Public bodies" and section 30 of that Act deals with access to health or other records. It is submitted that the reference to section 30 of that Act should be amended to refer to section 50 of that Act because the latter deals with "Right of access to records of private bodies".

    13.2 The same comment applies to section 57(2)(d).

     

  3. CHAPTER VII: Consumer Protection

14.1 Regulators are tasked with creating specific consumer protection provisions for the industries they regulate. This is because each industry has different challenges and stakeholders that require a sectoral approach to consumer protection. E-commerce and related communications are but one of the means of communication and transacting within a particular industry. A single law cannot and should not create a single standard across different industries.

14.2 In respect of the JSE securities trading environment, the brokers (members) usually act as the agent of the customers (the investors) and all rights and obligations can be attributed to such customers. In law, the JSE may therefore deal directly with a "consumer" in various instances.

    1. As the JSE and FSB are most appropriately equipped to deal with consumer protection in the securities industry, the JSE’s authority to create consumer protection rules in respect of electronic transactions should not be interfered with by other legislation that is designed to apply across many different spectrums of commerce. This caveat should also apply in respect of other regulated industries.
    2. An example of a specific problem that the JSE has is with section 44: eg section 44 (1) (h): this is not practical as JSE members, not the JSE, are obliged to explain the products to their clients as the members are the de facto link with the clients. Another problem is with section 44 (1) (i): the prices of securities on the JSE fluctuate constantly. This type of information is not provided free of charge by any exchange and thus any client wishing to access it will have to pay for it. Section 44 (1) (n) is also not applicable: one cannot return, exchange or refund shares. Sections 44 (2) to (4) are also not practical in the securities industry.
    3. We therefore submit that Chapter VII should be qualified to render the entire Chapter applicable only to electronic transactions where such transactions or the goods and services traded are not regulated in terms of other laws that directly or indirectly provide for or are capable of providing for consumer protection.

  1. CHAPTER IX – CRITICAL DATABASES
    1. Regulators are tasked with maintaining the stability and veracity of the industries such regulators regulate.
    2. Each industry has different challenges and stakeholders that require a sectoral approach to protection of critical infrastructure (e.g. banking, securities, insurance, etc). In the JSE’s case, its licence is dependent on it proving to the satisfaction of the FSB that the JSE has and maintains adequate systems to operate a market and to ensure appropriate disaster recovery procedures and the like. In these issues, the JSE is judged by international standards applicable to global securities markets and we do not believe that it is appropriate for the Bill now to impose an additional and potentially conflicting level of oversight by possibly declaring the JSE to operate a critical database.
    3. We therefore submit that Chapter IX should be qualified to apply only to databases that are not capable of being regulated by a particular regulator.
    4. Section 58 audits must be subject to the same protection afforded by Section 57.

16. SECTION 88(1): Protection of confidentiality

    1. It appears that this sub-section could limit the JSE’s interaction with the FSB and the Securities Regulation Panel ("SRP"), for instance in relation to Insider Trading or other potential market misconducts.
    2. An additional qualification should be provided to allow for disclosures to be made in terms of any law.

17. CONCLUSION

    1. E-commerce is transforming the global marketplace and its impact is being felt across the full range of business and government. As with many other countries the challenge is for South Africa to develop a policy framework and strategy that will optimise and exploit the benefits of electronic transacting. The JSE recognises the efforts of Government to remove barriers in order to create an environment that is conducive to conducting business and sharing information with confidence.
    2. However, some of the policies and frameworks set in the ECT Bill are inappropriate to the securities environment, as are explained in the comments set out above.
    3. In summary, we believe that our concerns regarding the applicability and/or exclusion of other laws and of the general principles of contract law are of vital importance to constitute legal certainty, and should therefore be attended to. The lack of clarity regarding the Generic Concepts highlighted above and how procedural and evidentiary matters are affected, are particular concerns in this regard. Furthermore, the ambit of the ECT Bill with respect to creating new procedures and protections that affect the way the JSE does business, electronically or otherwise, is a cause of disquiet to the JSE.
    4. The major points of concern relate to:
      1. Consumer protection. Whilst this must be catered for, this cannot be done without considering the nature of practices and rules that apply to exchanges and thus the JSE.
      2. The question of whether or not the ECT Bill overrides other legislation and the common law in certain instances.
      3. Advanced signatures: the question of whether or not this is practical as currently drafted in the Bill.
      4. Computer Evidence: how this can be simplified and made more rational in a manner which is fair to both the operator of the computer systems and the customer.

17.4 We therefore urge Government to consider the issues set out in this document, taking specific cognisance of the role the JSE fulfils in the South African economy and in facilitating the positioning of South Africa as the financial centre for Africa.

17.5 We have already requested an opportunity to make oral submissions at the Parliamentary hearing. We will utilise this opportunity to explain the particular role the JSE plays within the electronic world, and how the ECT Bill impacts on this, and also answer any question that members of the Portfolio Committee may wish to put to the JSE. We respectfully repeat this request, and look forward to your positive response.

Yours faithfully

NICKY NEWTON-KING

GENERAL COUNSEL